Standards and Benchmarks
- Communicate in a clear, complete, concise, correct, and courteous manner on personal and professional levels
- Apply basic social communication skills in personal and professional situations.
- Use technology to enhance the effectiveness of communication.
- Assess the impact of information technology in a global society.
- Configure, install, and upgrade hardware; diagnose problems; and repair hardware.
- Identify, evaluate, select, install, use, upgrade, customize, and diagnose and solve problems with various types of operating systems and utilities.
- Use various input technologies to enter and manipulate information appropriately.
- Identify, evaluate, select, install, use, upgrade, and customize productivity software; diagnose and solve software problems.
- Use multimedia software to create media rich projects.
- Gather, evaluate, use, cite, and disseminate information from technology sources.
- Analyze and design information systems using appropriate development tools.
- Design, develop, test, and implement programs.
- Describe, analyze, develop, and follow policies for managing ethical and legal issues in organizations and in a technology-based society
- Develop the technical and interpersonal skills and knowledge to train and support the user community.
- Explore positions and career paths in information technology.